We represent an international commercial airline company responsible for
leading brands in their respective market niche. Our client seeks to
challenge the potentials of a technically sound and services-oriented
professional who would assist the company achieve its growth objectives as
he takes on the role as:
GUEST SERVICE DIRECTOR / GROUND HANDLING DIRECTOR
As you assist the President Director, your key deliverable is to create a
highly coordinated and synchronized airline operations integrating all
activities encompassing SERVICE, TRAFFIC, RESERVATION, and PASSANGER
geared towards the achievement of services targets, quality and
quantity-wise, and within schedule.
Specific accountabilities include:
* Render productivity improvement proposals related to operations and
passenger activities, ensuring these meet the client’s quality and cost
requirements resulting to the highest level of customer satisfaction
* Coordinate with the PPIC pertinent to availability of raw materials
vis-à-vis production schedules and commitments ensuring “Just-in-Time
production” without tying up capital in idle inventory;
* Coordinate and pioneer process improvements that would trigger cost
savings and increased services efficiency in the operations;
* Prepare budgets, set tactical & strategic targets, manage costs and
maintain a highly motivated work force.
In your 35’s to mid 50’s, candidates should present at least a minimum of
ten (10) years experience/exposure in the services or airline industries,
allowing you to possess an in-depth understanding of quality processes and
airline operations. Ideally coming from LOCAL OR INTERNATIONAL COMMERCIAL
AIRLINE or other related industries, you should be able to present the
following qualifications:
* A Bachelor Degree holder preferably from prestigious local
universities or overseas.
* Well experience in manage airline services operations with 20 people
or more
* Mature, with good problem solving, negotiation and convincing
abilities;
* High level of personal integrity and uncompromising personal ethics
as well as ability to profess the company’s corporate values of empowerment
and trust;
* Excellent verbal and written English communication skills ;
* Decisive and is self-driven;
* Ability to evaluate and minimize risks; and
* Can work efficiently, time flexibility with and through people.
Willing to interact and meet people in all levels within the company.
Those of you who meet the above-mentioned qualifications are requested to
forward your comprehensive resumes to satrio@jacindonesia.com
Thank you and best regards,
Satrio Suxmowidodo
Executive Consultant
Skyline Building (Menara Cakrawala) 19th floor
Jl. M.H. Thamrin No.9
Jakarta 10340 – Indonesia
Phone: +62 21 315 9504 / 06 # 103
Fax : +62 21 314 7785
Mobile: +62 818 0265 9189
e-mail: satrio@jacindonesia.com
